Cymax Stores

At the time of original purchase we were told that the entertainment center we purchased was made of some hardwood parts. The description did not disclose what kind of material was...

I ordered a stool which, for the price, was inferior in construction. Getting a required ''return" number, reaching the company by phone (always a busy signal), and waitin...

Purchased a desk on 4/16/12. Was delivered on 4/18/12, but with no screws to put it together. Was not in work on 4/19-4/20/12, called cymax about missing screws on 4/23 and expla...

I purchased $600 of bedroom furniture for my daughter over the internet. Cymax advertises "Free shipping" and "Easy Returns". When my 100 lb. daughter climbed into the bed it broke...

We purchased a Queen size bed, from Cymax, delivered 04-24-2012. Notified them of defective merchandise THAT day. Communications were fine until photos were sent on 4-30-12. We...

I ordered 4 stools from cymax. They were NOT sturdy- I have children so they are a dangerous item for our house. so I wanted to return them. This should be an easy process, but The...

I ordered a bedroom furniture set over 6 weeks ago. After a week of calling everyday and waiting on hold sometimes for over 10 minutes for a customer representative, I was finally...

I ordered an office chair on 4/17. Email confirmation said it would be shipped by 4/19. Called on 4/20 to see about tracking information (none was showing up in my account on the...

I cannot say for sure whether or not I will be happy with the products I bought from Cymax, but I can tell you that the dates they give you for: 1) when tracking inf...

Three mobile filing cabinets were purchased from Cymax online for our office. When we received the items all three were damaged. Cymax offered to refund our money in exchange for d...

Ordered two dressers for my kids; when I recieved them I open one box and could not believe the poor quality and paper thin construction. I called immediatly to return the product ...

We rec'd a cracked table (packing was fine, so it was SHIPPED cracked) and 4 need-to assemble chairs from Cymax. 1 of the 4 chairs would not assemble. I could NEVER speak to ...

Cymax is a scam, they will not issue me my full credit for an accent table that said walnut finish. And the photo shows a walnut finish. But it came in cherry. I am very very disap...

I ordered a coffee table on 2/29, it's 3/29 and no coffee table. I tried calling CS and they have a recording saying they are closed no matter the time I call. I kept on checki...

Wrangled with them for months and months and months. Finally gave up. The 800# customer service is a joke and major waste of time. Constant e-mails (they say they prefer you to s...

Cymax-Bad internet company gives bad reputation to other companies doing internet sales! Poor delivery notification, out of stock, poor or non existant notification process. Compan...

This is a terrible company, very unorganized. They don't even stock the items on their website, so when you order it, you have to wait and see if the manufacturer will actuall...

Ordered a chair on February 7 2012, after about 7 days I got an email that it would be delivered in a week, great I thought...nope. So far the delivery company has delayed delivery...

The day after cymax took money out of my account, they canceled the order. They said it would take 7-10 days to refund my money. It is now 7PM on the 10th day, and my money is stil...

I can't tell this story in 100 words or less so I will say I bought a soleus heater/air conditioner for $434 it didn't work as well as my $40 space heater contacted PayPal ...

I placed an order for a coffee table at Cymax stores on February 27th, 2012. The coffee table was listed as "in stock, ships in 2-3 business" days on their website. ...

I ordered a table in January which came a few weeks later with the legs in the box broken. I spent several emails and phone calls with Cymax to get a replacement table shipped out ...

On February 20th we order a Platform Bed from cymax.com. It was delivered on March 9th, but missing the Headboard. They now inform me that the headboard will be delivered around Ju...

I have ordered a number of things there. Don't count on it arriving when they say and pray you don't have to return or exchange anything. I ordered a black bookcase and it arrived ...

Try to get furniture after 2 months, we never receive anythings just lies every days , we try to be reimburse but they keep 600$ without explanations ,It s the worse customer servi...

I ordered baby bedding and a $77 baby mobile in November. The mobile arrived broken. I took pictures to submit to Cymax. First we played the email back and forth game then I tried...

This company need to be put out of business. Customer service don't know one thing about dealing with the public. I paid for them to assemble my bed. They came drop it off b...

I found a cute entertainment center on Cymax.com. I should have read reviews on the company first.After a week, I finally received the item. It was the wrong item. Diff...

I ordered abutcher block counter top november 28 2011, three months later nothing. Have been on the phone for 35 minutes now, told that the manufacturer has not "released the produ...

It took Cymax ten days to tell me the item I ordered wasn't even in stock (only after I called 4x). Customer service was HORRID. I was disconnected, talked to disrespectfully, ...