Cymax Stores Complaints and Reports

Cymax Stores reviews, Cymax Stores complaints, read Cymax Stores reviews, find Cymax Stores reviews, Cymax Stores scam reports
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Industry: Furniture and Decor
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  • 546 complaints
  • $132,423 claimed losses
  • $243 average
  • 9624 since Apr 29, 2008

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Cymax Stores
Main address: 1800-1188 West Georgia St. BC V6E 4A2 Vancouver CANADA
866-740-9830, (604) 629-4708,
Cymax Stores reviews, Cymax Stores complaints, read Cymax Stores reviews, find Cymax Stores reviews, Cymax Stores scam reports
  • 546 complaints
  • $132,423 claimed losses
  • $243 average
Had an experience with Cymax Stores?
Submit review ›
546 reviews found
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  • Sep 27, 2013
  • Packaging
  • 32

The table I ordered was beautiful. The delivery time was quick but the box seemed to have been torn half-open upon delivery. To my surprise, the glass table top in the box was not broken. I was also surprised at how beautiful the table that I ordered was. This was my first time ordering furnitue on the web and I didn't know what to expect. The table happened to be just as beautiful as the table... Read more

Was this review helpful? 0 4

  • Sep 26, 2013
  • Coaster Bar Stools
  • 3
  • 33

I've read about all the horror stories about Cymax and found that none of this pertained to me. I ordered six bar stool's on the 17 of September and arrived on the 24th. Sent by FedEx ground. Non of the products were damaged...all arrived in good shape. I also have to say that this was my first order. Would I order again, probably. As for payment options goes, why not a credit card used for... Read more

Was this review helpful? 1 1

  • Sep 25, 2013
  • Poor Customer Service
  • 3
  • 65

I purchased a matching pair of nightstands. When I opened the box to start to assemble the first of the two items purchased, I discovered that the top of the nightstand was cracked straight across. I immediately returned everything to the original box (with packing), resealed the box and went online to the Cymax website to determine how to return the two nightstands. As noted by numerous other... Read more

Was this review helpful? 7 0

  • Sep 13, 2013
  • Bed Frame
  • 35

I am very very disappointed with Cymax online furniture store. I ordered a bed frame online which cost me $140. When I placed the order my billing and shipping address did not match hence my order did not go through. They sent me transaction cancelled and pending emails. So, then I thought my transaction has been cancelled and I bought a bed from another company. A few days later without any... Read more

Was this review helpful? 1 0

  • Aug 28, 2013
  • Demilune Console Table
  • 35

I had the worst experience with them. Item came broken and quality was unsatisfactory for the price paid. I asked Cymax for a full refund and they asked me to provide answers to few questions and take photos. After telling them that I don't have a camera they kept sending emails asking for photos and parts number where I told them already that the item came as a one piece - clearly they don't... Read more

Was this review helpful? 0 0

  • Aug 27, 2013
  • Bronx, New York
  • Techni Mobili Tv Stand
  • 34

ordered a Kodiak 4 door TV stand in July, It came and I had noway of handling it to open it, Being a 73 year old womanwith weakened arthritis hands and knees, I asked two young men to come and open it a little more than 2 weeks after I received it,it was finally opened only to find damaged parts. Well it is still sitting in my foyer damaged parts and all,but Cymax would offer nothng but a... Read more

Was this review helpful? 0 0

  • Aug 22, 2013
  • White Glove Delivery
  • 33

Paid for White Glove delivery of furniture. Upon receipt of order confirmation and again upon shipment confirmation, contacted Cymax to confirm inside delivery since everything still said "back of truck". They reassured me that they contacted the manufacturer and it's all taken care of. Then I am contacted by the shipping company...and guess what? They know nothing about an inside delivery, and... Read more

Was this review helpful? 0 0

  • Aug 21, 2013
  • Altanic 5 Piece Setting
  • 35

They noifty me mynorder was backlog until Oct, on the seven of Aug, I called them and told to cancel my order. They did not and promote excellent custmer service, I don't see it. As I am the customer I have a right to cancel on order, they can not decide not to cancel. There customer service has alot to be desired. I will never by another thing from them. I don not know wht they will not cancel... Read more

Was this review helpful? 0 0

  • Aug 13, 2013
  • Sacramento, California
  • Package
  • 28

the package was delivered damaged.. I was not there at the time of delivery and could not inspect it.. we called cymax several times to fix the issue.. they sent us and furniture piece that we have no idea how to fix.. we tell them this.. they say "go f urself"... I would not recommend them for anything since they do not respond to complaints, are not available via phone to work out the problem..... Read more

Was this review helpful? 0 0

  • Aug 09, 2013
  • Canton, Georgia
  • Bar Stools
  • 30

After assembling the first bar stool we noticed the poor finish of the wood (actually not finished in some areas). After further inspection we noticed the "brass" buttons that attach the leather to the stools were installed with random spacing. Not a good look unless you like the apperance that your 4 year nailed in the buttons. After multiple pictures and complaints sent to Cymax we finally... Read more

Was this review helpful? 0 0
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