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Cymax Stores, Inc. is a company that operates a number of websites selling furniture. CymaxStores.com is a division of Cymax Stores, Inc. that was founded in 2005. Cymax Stores provides a huge selecti...on of bedroom furniture that include air beds, bedding, bunk beds, dressers, mirrors, ottomans; offices furniture: bookcases, computer armoires, computer desks, lecterns, drawing tables, u-bridges; living room furniture such as TV carts, audio racks, media storage, speaker stands, home theater seating; entertainment furniture; electronics: home and personal audio, headsets, home theater electronics,TV sets, speakers; and a lot of accessories. Cymax Stores offers free shipping and no sales tax on some items. Show more
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I've read about all the horror stories about Cymax and found that none of this pertained to me. I ordered six bar stool's on the 17 of September and arrived on the 24th. Sent by FedEx ground. Non of the products were damaged...all arrived in good shape. I also have to say that this was my first order. Would I order again, probably. As for payment options goes, why not a credit card used for...
I purchased a matching pair of nightstands. When I opened the box to start to assemble the first of the two items purchased, I discovered that the top of the nightstand was cracked straight across. I immediately returned everything to the original box (with packing), resealed the box and went online to the Cymax website to determine how to return the two nightstands. As noted by numerous other...
I am very very disappointed with Cymax online furniture store. I ordered a bed frame online which cost me $140. When I placed the order my billing and shipping address did not match hence my order did not go through. They sent me transaction cancelled and pending emails. So, then I thought my transaction has been cancelled and I bought a bed from another company. A few days later without any...
I had the worst experience with them. Item came broken and quality was unsatisfactory for the price paid. I asked Cymax for a full refund and they asked me to provide answers to few questions and take photos. After telling them that I don't have a camera they kept sending emails asking for photos and parts number where I told them already that the item came as a one piece - clearly they don't...
ordered a Kodiak 4 door TV stand in July, It came and I had noway of handling it to open it, Being a 73 year old womanwith weakened arthritis hands and knees, I asked two young men to come and open it a little more than 2 weeks after I received it,it was finally opened only to find damaged parts. Well it is still sitting in my foyer damaged parts and all,but Cymax would offer nothng but a...
Paid for White Glove delivery of furniture. Upon receipt of order confirmation and again upon shipment confirmation, contacted Cymax to confirm inside delivery since everything still said "back of truck". They reassured me that they contacted the manufacturer and it's all taken care of. Then I am contacted by the shipping company...and guess what? They know nothing about an inside delivery, and...
They noifty me mynorder was backlog until Oct, on the seven of Aug, I called them and told to cancel my order. They did not and promote excellent custmer service, I don't see it. As I am the customer I have a right to cancel on order, they can not decide not to cancel. There customer service has alot to be desired. I will never by another thing from them. I don not know wht they will not cancel...
the package was delivered damaged.. I was not there at the time of delivery and could not inspect it.. we called cymax several times to fix the issue.. they sent us and furniture piece that we have no idea how to fix.. we tell them this.. they say "go f urself"... I would not recommend them for anything since they do not respond to complaints, are not available via phone to work out the problem.....
After assembling the first bar stool we noticed the poor finish of the wood (actually not finished in some areas). After further inspection we noticed the "brass" buttons that attach the leather to the stools were installed with random spacing. Not a good look unless you like the apperance that your 4 year nailed in the buttons. After multiple pictures and complaints sent to Cymax we finally...
I ordered a twin bed frame and was scheduled for delivery on 7-15-2013. The freight company called me and told me that the item was damaged and that cymax would call me. Cymax never called or emailed me. I canceled my order with them and was informed that they would email me when the refund was submitted. 4 phone calls and almost a month later and no refund. They have an overseas call center for...
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