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I have ordered from this company before, with no issues. I loved it. Living in Canada, it was great to find somewhere with a variety of items at a good price, versus the overpriced generic cheap stuff we get in stores here. Recently, I went to order some stools for my...
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#1139375
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Ordered a futon frame, the size of the frame is 2" longer/wider than the ad. It does not fit in my space so I was going to ship it back, I spent 114.00 on the frame the return shipping was 180.00. This is pathetic, the frame is going on Craigs list to sell. Never...
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1.0
#1125727
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I am sickened by this company. They refuse to accept my return on a computer desk that was way darker than their shown photo, cheaply made and cumbersome. It took three emails, several calls and two weeks before a lame response that they would not accept a return...
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#1103178
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Cymax Stores - Waste of time

Cymax Stores
#1101388
They cancelled my mattress order (I was told it wasn't in stock). This was after waiting long after it was scheduled to be delivered and after servers calls. They offered a 10% discount so I tried again. Same thing (cancelled...not in stock...had to hound them to even get this info). And no attempt to make it right or even apologize. I'd recommend not using them.
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Cymax Stores - Hope ur product arrives in good condition

Cymax Stores
#1097659
Product arrived damaged. 3 weeks and many phone calls later still waiting for claim resolution. Will not buy from them again, regardless of price.
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Cymax Stores - Terrible

Cymax Stores
#1092409
Customer service terrible and promises to fix issues then they do not !
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Cymax Stores - Sent me a damaged dresser and won't refund money
1/1

Cymax Stores - Sent me a damaged dresser and won't refund money

Cymax Stores
#1047182
1.1
Details
Delivered a DAMAGED, cheap looking, junky dresser and won't return money or respond now after WEEKS of emails and phone calls. I sent pics, emailed evidence and was offered a replacement dresser or a full refund. I chose refund and now they won't respond back to me. BUYER BEWARE.
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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
I ordered a floor mirror beautiful mirror!! Shipping was fast but I RECEIVED THE WRONG ITEM!!!!!! Ive called this company 3 times and they keep telling me to send emails with pictures of the items well ive sent the emails with the pictures ive called ive done just...
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1.0
#1080811
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Ordered Pulaski curio cabinet over 2 months ago back in May. This company/scammer like to tease a lot stating that your order is on your way or coming soon. I waited patiently for many weeks and I finally cancelled the order. They gave the confirmation of my...
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1.0
I didn't like
  • Have not received my order
#1080554
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Buy from Cymax at your own risk! If there is something wrong with your shipment be prepared to deal with the most incompetent and dishonest customer service reps in the industry. That's once you can get ahold of them. My headboard arrived broken apart due to bad...
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2.1
#1073913
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I ordered a small patio table from this company. It was described as white wicker and was $99. What I received was a flimsy white plastic table. I had to submit an online return request. When I didn't hear back from Cymax, I contacted Amazon Pay who I had used for the...
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1.0
Product
#1051684
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This company tried to unload an ugly antique black desk that clearly no one would ever pay for on me and then charge me to restock and ship it. I ordered a desk from Bush/Cymax furniture online. Did not receive an email receipt or shipping confirmation. After I called...
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1.3
#1048771
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Cymax Stores - Looking for justice in Ormond Beach, FL
I don't recommend ordering from this company. I ordered the Bush Cabot Collection. The L Shaped Computer Desk and 2 Drawer Lateral File Cabinet arrived damaged. I truly don't know if the file cabinet can even be put together. The furniture is of very poor quality. I...
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Anonymous
Anonymous

This issue was resolved. I received a full refund.

1.0
I didn't like
  • Told to donate damaged goods to a charity
#1043680
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This company is absolutely terrible! And while they are paying someone to try to prevent negative feedback they should be paying someone to help them get their *** together. I purchased a bed that was not in stock, first mistake. Then i was told a week after the...
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1.0
#1030756
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