Cymax Stores
Cymax Stores Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cymax Stores has 1.6 star rating based on 145 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ease of placing order, Dishonest manufacturer, Free shipping.
Cons: Way of doing business, Customer service, Lack of customer service.Recent recommendations regarding this business are as follows: "It’s up to you", "It is impossible to get returns to them let alone a full refund!", "Would not recommend", "AVOID SHOPPING AT BOB'S (CLOTHING)", "Be careful with the boxes and remember where everything goes back just in case.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cymax Stores has 1.6 star rating based on 145 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ease of placing order, Dishonest manufacturer, Free shipping.
Cons: Way of doing business, Customer service, Lack of customer service.Recent recommendations regarding this business are as follows: "It’s up to you", "It is impossible to get returns to them let alone a full refund!", "Would not recommend", "AVOID SHOPPING AT BOB'S (CLOTHING)", "Be careful with the boxes and remember where everything goes back just in case.".
Most users ask Cymax Stores for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Trying to return wrong item
User's recommendation: It’s up to you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Fort Worth, TexasTrying to return wrong item
User's recommendation: It is impossible to get returns to them let alone a full refund!
My order hasn't arrived
- Joke no customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Would not recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naperville, IllinoisA damaged item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lindenhurst, New YorkAwful experience
How do I edit a comment that voice texted incorrectly? I don't see an edit for this.
I couldn't stand to listen to the crap out of this guy's mouth and I discontinued the phone call because my time is valuable.They're so cold customer service refused to make this right.They permanently lost a customer in this instance.
Today is Tuesday, the first business day following Labor Day and the idiot on the phone told me I should have called Monday.
I already mentioned I called Monday.
He mentioned there was a 5-day grace period which expired yesterday. The cashier refused to try to utilize the coupon during the 5-day period. The manager was requested and ignored me.
The merch is ugly, overpriced items with zero customer care/service. Once I was a daily customer there before they were bought out well they were in chapter 11.
Preferred solution: Apology
User's recommendation: AVOID SHOPPING AT BOB'S (CLOTHING)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
- Price
Preferred solution: Full refund
User's recommendation: Cymax furniture is a great quality furniture.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible experience - took my money and ran
I ordered and paid for set of bed rails for my daughter's bed. It took too long to deliver them (always a bad sign).
By the time they delivered the rails, it was beyond the 90-day window most CC companies allow you to dispute a charge. I ended up purchasing the same item from a more reputable outfit and receiving it sooner, to boot! After I refused shipment, FedEx took it back (unopened). Homestore refuses to research the return because as far as they are concerned, it was delivered.
In spite of multiple attempts to get a refund - they still refuse. Stay away. This is the typical cheating company who takes your money and hangs onto it until it's too late to dispute.
Save yourself the trouble and buy from someone who has product they can deliver in a reasonable timeframe. Buyer beware!
- Thieves
Preferred solution: Full refund
User's recommendation: Stay away from these cheats
Return
User's recommendation: Be careful with the boxes and remember where everything goes back just in case.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Saint John, British Columbia“Take as is items”
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill have not received the table after ordering on the 18th and promised within a week.
- Way of doing business
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT ORDER FROM HOME SQUARE or any AFFILATE OF CYMAX
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad experience with CYMAX
AI ordered a storage cabinet 8/7/21 from Cymax. There was no confirmation about this order from the company.
They charged my credit card but did not send details of when it would be shipped. I waited a few weeks and entered a dispute with my credit card co and ordered a cabinet from another company. There was no phone number on my credit card statement listed so I was unable to call the company. Around 9/2/21 I had a
a UPS truck deliver for what appeared to be a storage cabinet (there were 2 boxes).
It was from Bush Industries. I did not recognize the name but assumed it was the 2nd cabinet I ordered. I declined the 2nd box as I did not know what it was. When I opened the box there was no invoice, no instructions or hardware.
I rebooted the cabinet and called the number on the box to return it. I then realized that the 2nd box must have been the rest of the first cabinet and it was not the 2nd cabinet I had ordered. I asked to return the cabinet and was told I would be contacted 24-48 hours with instructions. They never came.
I then emailed the company and they said I could return it but I had to pay shipping of 95.00. I called Fed Ex and arranged for them pick it up the day after Labor Day. I then emailed the Cymax co and asked them to call me to straighten this out. I was not planning to pay shipping when I took deliver of a cabinet I did not want and had decided wasn't coming.
The Cymax email employee told me that due to the pandemic they could not call me (they were working remotely) which really made no sense.
This is where it stands now. I plan to return the box and get my credit card involved.
deliver from
Preferred solution: Full refund
User's recommendation: avoid CYMAX
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled Order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service
Still unresolved
- Horrible customer servie
Preferred solution: Full refund
User's recommendation: DO NOT ORDER FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery unhappy
- Uncooperative with return of cancelled product
Preferred solution: Full refund
User's recommendation: Do Not Use This company. Very unreliable with returns that have been cancelled. Terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ebensburg, PennsylvaniaPart missing
Preferred solution: Send part that was missing
User's recommendation: I dont know,I was just missing one part.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct sent with a main part missing. 3 1/2 months to get the part!
- Very inexpensive
- Entire experience with cymax
- Honesty
- Difficult to assemble
Preferred solution: Price reduction
User's recommendation: be very very careful
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