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Buy from Cymax at your own risk! If there is something wrong with your shipment be prepared to deal with the most incompetent and dishonest customer service reps in the industry. That's once you can get ahold of them. My headboard arrived broken apart due to bad...
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2.1
#1073913
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I ordered a small patio table from this company. It was described as white wicker and was $99. What I received was a flimsy white plastic table. I had to submit an online return request. When I didn't hear back from Cymax, I contacted Amazon Pay who I had used for the...
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1.0
Product
#1051684
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This company tried to unload an ugly antique black desk that clearly no one would ever pay for on me and then charge me to restock and ship it. I ordered a desk from Bush/Cymax furniture online. Did not receive an email receipt or shipping confirmation. After I called...
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1.3
#1048771
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Cymax Stores - Sent me a damaged dresser and won't refund money

Cymax Stores
#1047182
1.1
Cymax Stores - Sent me a damaged dresser and won't refund money
1 of 1
Delivered a DAMAGED, cheap looking, junky dresser and won't return money or respond now after WEEKS of emails and phone calls. I sent pics, emailed evidence and was offered a replacement dresser or a full refund. I chose refund and now they won't respond back to me. BUYER BEWARE.
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Steve Silver Kitchen Table Review

Cymax Stores
#994178
1.0
Had big problems with customer service. I agreed to write a new, good review because CYMAX told me they were giving me a 15 percent discount. I wrote the review, no discount. Liars, Crooks. Extreamly SHADY company. Don't do buisness with them!!!!!
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Steve Silver Kitchen Table Review

Cymax Stores
#966349
1.0
Purchased a table online. Cymax took m $498.00, but refuses to deliver my table. After calling customer service, I got nowhere. I am planning on fileing complaints with Cosumer Affairs, and the Better Buisness Buerau. I will see satisfaction!!!!!
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Hillsdale Furniture Brookside Console Table Review

Cymax Stores
#904124
1.7
Cymax Stores - Simple Review #1471700080
Cymax Stores - Simple Review #1471700080
Cymax Stores - Simple Review #1471700080
1 of 3
Well yes it arrived and what a hot mess!!!I just opened my new dinette table and it has scratches on the fossil top and some type of very messy dried glue smeared across the surface!!!!Very pissed and this is definitely the last time I will ever ever order from this company again!!!!
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Cymax Stores - Looking for justice in Ormond Beach, FL
I don't recommend ordering from this company. I ordered the Bush Cabot Collection. The L Shaped Computer Desk and 2 Drawer Lateral File Cabinet arrived damaged. I truly don't know if the file cabinet can even be put together. The furniture is of very poor quality. I...
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Anonymous
Anonymous

This issue was resolved. I received a full refund.

1.0
I didn't like
  • Told to donate damaged goods to a charity
#1043680
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This company is absolutely terrible! And while they are paying someone to try to prevent negative feedback they should be paying someone to help them get their *** together. I purchased a bed that was not in stock, first mistake. Then i was told a week after the...
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1.0
#1030756
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Trying to track my order. Noone answers the phone. Was shipped on 3/3/17. Emails keep saying on the way. I would like to know where it is and when I will receive it. Thank You Marla Joseph in Zanesville Ohio I have tried to call several times and it does say to leave...
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user85395063
user85395063

My order arrived safe and unharmed but I was misled by the picture when I ordered. I thought I was getting a dining table with 4 chairs and it was only a table. The table is v...

2.0
#1018710
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Cymax Stores - False billing on product - Online price and billed price
Cymax Stores - False billing on product - Online price and billed price
Quoted online on the Cymax website for a computer table including HST for $224 with free shipment Got billed for $444.24 when I checked out with all kinds of charges added which was not there on the total at checkout. Fortunately, I took a print out of the page before...
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Anonymous
Anonymous

If you printed the amount you were charged why not just put in a dispute with your credit card for the difference?

#990220
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Cymax Stores -  Fraudulent Misrepresentation in Website Description.  No customer service response at all
Cymax Stores -  Fraudulent Misrepresentation in Website Description.  No customer service response at all
Outrageous...a place to never buy from again. After a conspicuously fraudulent misrepresentation in regard to material used in a product, and then having that product (wall mounted) fall off the wall....be ruined and fall on top of a more valuable piece of furniture...
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1.0
Product
#977502
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made a order for a dresser almost a month ago now and parts were missing and the quality of the dresser was poor. I have had unpleasant and unprofessional customer service attempting to resolve this issue. And they gave little regard that I am a visually impaired...
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1.6
Product
#952244
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In theory one can return an item, in practice it does not work. With the restocking charge and the freight charge, it costs more to return than the cost of the item. We are out $650.31 and have an unusable table that we need to toss! We were going to order a different...
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1.0
I didn't like
  • Returns impossible
#949278
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