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I have not even received the product yet...and I can already tell that this company has significant issues. Anytime that a company's website and associated links don't work and your purchase cannot be tracked..there has to be a major problem with that company... which...
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2.0
I didn't like
  • Very poor customer service
#939283
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Cymax Stores - Same Issue Pemberly Row Bait and Switch
Cymax Stores - Same Issue Pemberly Row Bait and Switch
I was shopping for an office chair with lumbar support as I have been having back issues lately so my wife decided to buy a Serta chair for me from Cymax as they seemed to be listed on several sites including Amazon. They claimed the Pemberly Row chair was part of...
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1.0
#938650
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In brief, they renamed a sofa that sells for half the price on other sites, as well as through them on other sites - the renaming does not allow for an adequate search/price matching. This was discovered upon receiving the item from the original manufacturer. They...
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1.0
I liked
  • Dishonest manufacturer
I didn't like
  • Whole experience
#936171
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Chest Of Drawers And Nightstand Review

Cymax Stores
#839963
Placed order, got response, then later got tracking numbers. But tracking numbers don't work. Just send into loop on their website. Called today, got automated message to check tracking. Past due for delivery estimate, guess will just wait in limbo and hope for best.
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Short Review for April 20, 2016, Pc_service

Cymax Stores
#833595
This company is very poorly run!!!!!!
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Recliner Chair Review

Cymax Stores
#787799
3.0
I want to return this item
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Table Review

Cymax Stores
#757866
1.0
So I order a table from them I received it damaged. Then I give them a call they want pictures so I do send them the pics but yet nothing's been taken care of everytime I call they say yes will take care of it and still nothing it's been over a month worst experience ever with this company...
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Cymax Stores - Canadian shoppers beware of EXTRA FEES
Cymax Stores - Canadian shoppers beware of EXTRA FEES
CYMAX is a scam. They say their office is in Burnaby B.C. Canada and FREE SHIPPING. When you get to the check out the price magically doubles with shipping and duty charges. Stay away from these scammers. I was going to order a Serta Futon mattress $112.95 plus tax....
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1.0
I didn't like
  • Extra fee scam
#934352
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Cymax Stores - Disturbing Practice
Cymax Stores - Disturbing Practice
I purchased an $800, 3pc sectional, in April '15, from CYMAX and a year and some months later, all 4 of the seat cushions have lumps in them from what feels like springs. I live alone and I'm over 60yrs. I don't abuse my stuff. Cymax says the 1yr warrenty has expired....
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1.8
I didn't like
  • Damaged product and no resolution
  • No alternatives
#925433
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Store advertises by picture a mirror on a dresser and then doesn't ship the mirror and customer service says it's not part of the dresser. Customer service was rude and talked over me talking and obviously did nothing about it. The mirror on the dresser is false...
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2.6
#918772
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Around August 3rd I placed an order for a propane gas fire pit. I received my order on August 31. No problem. Works great. Today Sept. 14, I get another email telling me that my order is on its way! The exact same product. I tried calling the 800 number but there's no...
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2.3
I liked
  • Free shipping
I didn't like
  • No communication
  • Customer service
#918659
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Bought EXPENSIVE leather sectional with chaise lounge from them. It was an Abbyson Living company product. The right side of the chaise seat slanted down really bad. We refused shipment and contacted Cymax. They said they needed a photo of this and would request one...
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1.8
I liked
  • Liars
  • Unethical
I didn't like
  • Damaged goods
#913847
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Ordered 4 drawer heavy duty file cabinets. When they arrived the packaging was torn, 2 drawers were so bent you couldn't open them and sides dented. They asked if I would take a 15 percent discount and keep the files. I shouted NO. I ordered new file cabinets and that...
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Product
#909117
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Now, I'm not one to write reviews, especially bad ones, but this is just ridiculous. I ordered a futon through Cymax for my new apartment. I patiently waited for the futon to arrive. I went online to track my order to find it was discontinued. So, I called the company...
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1.3
I didn't like
  • Rude and pathetic customer service
#905930
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