Cymax Stores - CYMAX IS AWFUL -- BEWARE
I ordered a dresser, night stand, and desk from Cymax.None of the pieces came labeled and, after spending hours putting a desk together, we found out the pre-made holes didn't line up.
Yup, that's right, hours wasted because of a manufacturing issue. This happened on both Prepac products. When I emailed Cymax, they were slow to respond. When they finally did, they made me send two rounds of photos.
Most of my emails bounced back, and when they finally went through, they weren't good enough. In the end, I was left hanging. No one responded, and I'm still trying to get rid of their cheap *** that's taking up space in my living room. Even though it's half put together and defective, they won't refund.
Other companies I've received damaged goods from have been easy to work with. Cymax, on the other hand, is a nightmare.
Do not deal with this company.There's a reason they have so many complaints.
More Review Details
- Monetary loss:
- Product or service
- Damaged Furniture
- Review category
- Furniture and Decor
You May Also Like
- "I purchased 2 Kensington recliners from Cymax thru Sears in June, 2015. 18 months later the leather is flaking off and the pull handle to open the reclining part is..."
- "I ordered a desk and matching lateral file cabinet from Cymax, as well as a desk chair. The chair came promptly; no problem. But the desk and file were subcontracted..."
- "My wife and I purchased an "Albany Furniture" leather living room set (modular sofa, loveseat and ottoman, 6 pieces total) in February of 2012 from Levin Furniture in Wexford, PA..."
- "Choice Ticketing (AKA Choice CRM) is an incredibly hard company to work with. I say work with because in this field, you are required to have a certain level of..."
- "I spent over 3300 on blinds for my new home. The local installer was a nice guy. The blinds were inconstant colors and every window had 3-5 bent blinds. some of them..."
- "On December 25th 2010, my then boyfriend proposed to me. The ring was beautiful, a bit big but beautiful. I got compliments on it daily. However, when we did decide..."
- "Ordered a Premium Large Garden Basket (the biggest upgrade) for a friend's funeral. They assured me they would be delivered to the funeral home by 10:30am since the funeral started..."
- "Purchased new headlights, and they came with two o ring seals that were ripped. So I asked if I could return for a refund, and they said, "Sure, you pay..."
- "At the location I go to has at least 2 parking spots for expecting moms and "new moms". I thought this wording was too narrow because other stores such as..."