Cymax Stores - Did not ship product, terrible customer service.
Cymax has awful shipping practices and terrible customer service.I ordered from Cymax because they offered the lowest price for what I was looking for and had free shipping.
After I placed my order, I was very surprised to receive an email saying it would be 1 to 2 weeks before the product shipped. Three weeks later, it had still not shipped. I called customer service and was on hold for a half hour. I called back and pressed "1" for PLACING an order and got a customer service representative right away.
When I told them I had a question about an existing order, they put me on hold again. I waited 15 minutes before hanging up and calling my credit card company to dispute the charges from Cymax.
I never did receive my product -- though they did refund my credit card.After more searching I found the product even cheaper at CSNstores.com -- which delivered my product promptly!
Review about: Cymax Stores Shipping Service.
Monetary Loss: $106.