Cymax Stores - Disturbing Practice

I purchased an $800, 3pc sectional, in April '15, from CYMAX and a year and some months later, all 4 of the seat cushions have lumps in them from what feels like springs. I live alone and I'm over 60yrs. I don't abuse my stuff. Cymax says the 1yr warrenty has expired. Wow. That's just about when the springy things made their debut. Amazing. I'm stuck with this cheaply made furniture that I threw my money away on. It seems I have to spend additional monies to correct this horrible mistake.

I will never use Cymax again nor will I ever recommend anyone use them. I will tell anyone within ear shot of my experience with shoddy providers and workmanship and onwership of this trash.

This review is a subjective opinion of a user.
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More Review Details

Delivery Service
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Price Affordability
Style and Design
Advertised vs Delivered
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Damaged product and no resolution
    • No alternatives

Reason of review:
Damaged or defective
Preferred solution:
I simply want new and improved seat cushions. No springs.
Monetary loss:
Product or service
Review category
Furniture and Decor
review #925433

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