I purchased an $800, 3pc sectional, in April '15, from CYMAX and a year and some months later, all 4 of the seat cushions have lumps in them from what feels like springs. I live alone and I'm over 60yrs. I don't abuse my stuff. Cymax says the 1yr warrenty has expired. Wow. That's just about when the springy things made their debut. Amazing. I'm stuck with this cheaply made furniture that I threw my money away on. It seems I have to spend additional monies to correct this horrible mistake.
I will never use Cymax again nor will I ever recommend anyone use them. I will tell anyone within ear shot of my experience with shoddy providers and workmanship and onwership of this trash.
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|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Advertised vs Delivered|
What I liked
What I disliked
- Damaged product and no resolution
- No alternatives
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