I placed my order on 10/13/09. The invoice showed that the order is EXPECTED TO SHIP NO LATER THAN OCT 26.
After 10/26/09, I didn't get any shipment information. On 10/28/09 and 11/02/09 , I called twice to Cymax Stores regarding the order, and the answer was that it may ship in 2 days. At 9:00am 11/10/09, I cancelled the order. However, about one hour later, at 9:58am on 11/10/09, I received an email from Cymax that the order has already shipped out.Sun Delivery and I both confirmed the scheduled delivery date for 7pm on 11/19/09.
I stayed home waiting, however, Sun Delivery called me at 5:15pm 11/19/09 and cancelled the delivery.
Then I sent an email to request moneyback, answer is NO REFUND DUE ( Original Purchase:$462.00, 20% Restocking fee:$92.40, Outgoing shipping fee: $203.00, Return shipping:$203.00, Total refund due: No refund due). I called my credit card company chargeback.
Review about: Cymax Stores Shipping Service.
Monetary Loss: $462.