Not resolved

Decent prices; polite employees.Even though we asked them to hold shipment and release it on a certain date, they dropped the ball and only released the shipment when I called.

I guess it still would not be released if I hadn't called. Also, and more important, they don't tell you that shipments that originate in Canada might take 2-3 weeks. I've been waiting about 10 days for shipment to Chicago and it will be about another week according to UPS.

When you call CYMAX they are all so nice - great training - but all you get is an "I'm sorry" Nothing more.So, be warned.

Monetary Loss: $400.


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