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I BOUGHT A BED ONLINE, THEN IMMEDIATELY CALLED AS HAD QUESTIONS ABOUT COLOR.NO ANSWER AFTER DOZENS OF TRIES AND BEING ON HOLD FOR 20-30 MINS.

SENT EMAIL TO CANCEL AS I KNOW HOW THESE COMPANIES WORK BUT WAS NEVER ANSWERED. WAS DELIVERED ANYWAY AND NOW WORKING WITH AMEX (BLESS THEM!) TO HELP RESOLVE. THESE GUYS DO THIS ON PURPOSE. SHOULD BE DISALLOWED FROM CONDUCTING SO CALLED BUSINESS.

WISH I HAD SEARCHED AND FOUND ALL THESE UNFAVORABLE REVIEWS BEFORE PURCHASE BUT WAS IN HURRY...STAYING WITH KNOWN SITES WITH HISTORY OF CUSTOMER SERVICE FROM NOW ON.DO NOT USE!!!!

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