2 comments

What a nightmare and a frusstaing mess with these people- I buy everyhting online and Cymax is rthe worse merchant ever- do your research and you will never buy form them Products SouthSore furniture damaged , dont fir, instructions no complete nor correct Have spend literally 20 hours going back and worth with Cymax on a return- they want to charge shipping both ways and restokcing fee

Had to threaten them with legal action and they finally relented....DO NOT BUY FROM THEM ...you've been warned---as for the manufacturer SouthShore.ca- they are sold in Walmart and other places like Amazon- *** *** ***....cheapest stuff ever......terrible support and nothing fits correctly....

Never had I have had to spend this energy to get resolution- now will see if Cymax actaully will refund me or I will charge back from America Express ......as I said you've been warned

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Anonymous
#534429

Reading these reviews concerns me.I have ordered several times and overall have been satisfied.

Only once I had problem with delivery. It showed as "in stock" and after waiting 3 wks I called.

I was told they had been very busy and I would be receiving my merchandise shortly.The microwave cart was perfect and I am very happy with it.

Anonymous
#529942

I purchased three pieces of furniture from Cymax recently.The quality of all three pieces are very poor.

Two of them arrived damaged. One nightstand top front corners were badly crashed.

I emailed Cymax to request replacement, but never heard from them.My lesson learned: NEVER Buy anything from Cymax.

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