Cymax Stores - Looking for justice in Ormond Beach, FL
I don't recommend ordering from this company.I ordered the Bush Cabot Collection.
The L Shaped Computer Desk and 2 Drawer Lateral File Cabinet arrived damaged. I truly don't know if the file cabinet can even be put together. The furniture is of very poor quality. I was so disappointed.
It took well over a month to get any sort of resolution. They retrieved 2 of the 5 pieces (thought to be "good", only because I didn't open them). They are holding $500.00 of mine instructing me to find a charity to donate the damaged equipment to. I've missed hours of work dealing with this and still trying to find a charity to donate this mess to.
Not to mention I'm embarrassed to tell them the donation is damaged.Very unprofessional and poor customer care.
Review about: Furniture Set.
Reason of review: Poor customer service.
Monetary Loss: $510.
Preferred solution: Full refund.
I didn't like: Told to donate damaged goods to a charity.