I ordered two Amisco bar stools from cymax's morebarstools.com. The product that arrived was significantly different than the picture and website description. The product was missing key pieces that render the product unsafe and unusable. The product was poorly built with broken weld.
Cymax's customer service department made great promises to send return shipping labels and to credit my account. That was the last I have heard anything from that company. I have repeatedly contacted them only to be ignored. I have been polite, I supplied pictures and documentation, and I have not used the chairs. I finally had to block payment with my credit card company.
1. False product description on the website
2. Missing significant pieces.
3. Poorly constructed product rendering it unsafe
4. A customer service department that appears to mislead and misinform
A BBB search will show you that as of February 2011, this company has over 350 consumer complaints.
I suggest that you avoid this company if you value your money.
More Review Details
- Monetary loss:
- Product or service
- Amisco Bar Stools
- Review category
- Furniture and Decor
You May Also Like
- " Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted..."
- "I purchased 2 Kensington recliners from Cymax thru Sears in June, 2015. 18 months later the leather is flaking off and the pull handle to open the reclining part is..."
- "Bought a leather sectional 5 years ago. After 2 yrs the leather started peeling. Now the entire sectional is peeling. Paid over $1800 for this and am highly disappointed...."
- "I needed a windshield replacement on my 1999 ford van. Safelite came out removed old windshield said window casing had large hole in it and rust, hole is 1 mm..."
- "I rented a car from Sat 2/14 - Sun 2/15. the total charge was to be 117.50 I asked for an extension from 2/15 - 2/16 the charge came out..."
- "Placed order for next day delivery. Delivery was supposed to be free. Ended up with additional $18 charge on top of listed order price (for handling). Not sure..."
- "Be very, very, very cautious of dealing with this company. I will not ever do business with them again. I have been trying to get them to replace a coil..."
- "SO… YOU ARE LOAY TAWEEL IN MIAMI AND ABU AZMI IN CHICAGO… looks like a *** artist. Sunday, October 23 afternoon I received many messages by Whatsapp from Loay..."
- "We went to arby with my two children and when i approach fountain michine to get soda i noticed a puddle of nasty water i said something and they..."