Cymax Stores - Review in Furniture and Decor category from Montgomery, Texas

24 of 729 Cymax Stores reviews

Update added by user Jun 30, 2016

It is a very easy damaged part to replace.A support leg that was received broken.

Yet, it has been 3 weeks and no resolution yet.My advice would be to return if you have a broken part and do not count on Cymax on resolving the issue.

Original review posted by user Jun 29, 2016

Received a damaged support leg for a bed I ordered.It has been 3 weeks and I have not received a replacement part.

I did everything they asked within 2 hours of receiving the bed, yet they tell me they are waiting for a response from the manufacturer. I will NEVER purchase from them again.

Poor customer service and now they do not respond to my emails.My order number is VRC121-12092812 in case they actually look at complaints

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Customer service
Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Value for money
Style and Design
Diversity of Products or Services
Product or Service Quality

  • What I liked
    • Ease of placing order
  • What I disliked
    • Damaged product and no resolution
    • Poor customer service who does not answer emails
    • Did not get my airline miles when purchased through united

Review category
Furniture and Decor
review #874343

Author wants to be contacted by the company. Learn more

Had an experience with Cymax Stores? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
24 of 729 Cymax Stores reviews

Jul 29, 2016 #1191846 Montreal, Quebec, Canada

I guess I will say it's resolved, but not to my liking. They sent a replacement to a completely different bed. I just went to my hardware store and purchased wood and rigged it myself. Buyer beware with this company!!!

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Cymax Stores. However, many companies do monitor reviews on our site.

You were reading a complaint about Cymax Stores.
Filing a new complaint about