I purchased a trundle which I thought was a bed with a trundle. When it was delivered I realized it was only the box for the trundle and did not come with the bed. I NEVER opened the box and immediately contacted Cymax so I could return my purchase. I spoke with...Read more
I didn't like
- Rude and pathetic customer service
Ordered a couch last November with "fast free shipping" added silver delivery for $50. Delivery by 12/15/17. Then supposed to receive a tracking number 12/11/17. Hours on phone robot 12/23/17 and no couch. New delivery date 12/27/17. No couch and no tracking number. No...Read more
I have ordered from this company before, with no issues. I loved it. Living in Canada, it was great to find somewhere with a variety of items at a good price, versus the overpriced generic cheap stuff we get in stores here. Recently, I went to order some stools for my...Read more
Cymax Stores - Placed order on Nov 27th, still no status
Placed an order to get my wife a leather chair for Xmas, tomorrow is the last day for delivery before the 25th. No tracking number, no returns on email. Tried shame tweeting. No product or ETA. I am usually easy going but...
Cymax Stores - Suck ***
This company sucks! I truly hate everything about this company! From sending the wrong color items to the late customer response for return. DO NOT ORDER FROM! Also you have to pay for return shipping.... F****** hate this company honestly I’ve never felt this way about any company until I have dealt with Cymax. Needs to be shut down if you ask me
Cymax Stores - Waste of time
They cancelled my mattress order (I was told it wasn't in stock). This was after waiting long after it was scheduled to be delivered and after servers calls. They offered a 10% discount so I tried again. Same thing (cancelled...not in stock...had to hound them to even get this info). And no attempt to make it right or even apologize. I'd recommend not using them.
Cymax Stores - Hope ur product arrives in good condition
Product arrived damaged. 3 weeks and many phone calls later still waiting for claim resolution. Will not buy from them again, regardless of price.
Ordered a futon frame, the size of the frame is 2" longer/wider than the ad. It does not fit in my space so I was going to ship it back, I spent 114.00 on the frame the return shipping was 180.00. This is pathetic, the frame is going on Craigs list to sell. Never...Read more
I am sickened by this company. They refuse to accept my return on a computer desk that was way darker than their shown photo, cheaply made and cumbersome. It took three emails, several calls and two weeks before a lame response that they would not accept a return...Read more
I ordered a floor mirror beautiful mirror!! Shipping was fast but I RECEIVED THE WRONG ITEM!!!!!! Ive called this company 3 times and they keep telling me to send emails with pictures of the items well ive sent the emails with the pictures ive called ive done just...Read more
Ordered Pulaski curio cabinet over 2 months ago back in May. This company/scammer like to tease a lot stating that your order is on your way or coming soon. I waited patiently for many weeks and I finally cancelled the order. They gave the confirmation of my...Read more
Buy from Cymax at your own risk! If there is something wrong with your shipment be prepared to deal with the most incompetent and dishonest customer service reps in the industry. That's once you can get ahold of them. My headboard arrived broken apart due to bad...Read more
I ordered a small patio table from this company. It was described as white wicker and was $99. What I received was a flimsy white plastic table. I had to submit an online return request. When I didn't hear back from Cymax, I contacted Amazon Pay who I had used for the...Read more
This company tried to unload an ugly antique black desk that clearly no one would ever pay for on me and then charge me to restock and ship it. I ordered a desk from Bush/Cymax furniture online. Did not receive an email receipt or shipping confirmation. After I called...Read more
Do you have something to say about Cymax Stores? What happened? What can we help you with?