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I ordered a 5 piece tournament gaming table from Walmart.com and your company sent 1 chair instead of the table set. The email I received stated it was an advertising error however that it an error that the customer ( me ) should not pay the price for. My order...
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1.0
I didn't like
  • Poor customer service
  • Unprofessional
#1424297
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Cymax Stores - False Advertising
Ordered a curious from Cymax through Amazon, the description clearly states NO ASSEMBLY REQUIRED. However, when the product arrived it came needing full assembly. On top of that, when i was taking the many pieces out of the packaging, I'm not sure if one of the pieces...
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#1418801
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Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
Cymax Stores - Cymax victim of bait and switch advertising
October, 2018. I bought a dresser and chest from Walmart - Cymax that advertised to be made with wood, it's not, it's made with sawdust board and it even looks used. The connecting holes are chipped out and some connection pegs are snapped. I bought a couch at the same...
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Anonymous
Laura

Wondering how this complaint turned out because I had the same issue. Ordered 2 bookcases and they were so cheaply made that they fell apart as I was assemblying them. Then I ...

1.0
#1392290
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I bought a dresser and chest from Walmart - Cymax that advertised to be made with wood, it's not, it's made with sawdust board and it even looks used. The connecting holes are chipped out and some connection pegs are snapped. I bought a couch at the same time from...
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1.0
#1392279
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Cymax Stores - HORRIBLE CUSTOMER SERVICE

I received defective items from Cymax. After many emails, I had to pay for return shipping and a restocking fee. Leaving me with half of my $709. A terrible experience. And expensive.
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Value for money
Warranty
#1377966
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It's been 6 weeks since I ordered my office furniture, and it still hasn't shipped yet. The "fast delivery" on their site is essentially useless. The original estimated delivery was about 2 weeks and here I am waiting for someone to do something. The company does not...
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1.0
I liked
  • Dishonest manufacturer
I didn't like
  • No communication
  • Entire experience with cymax
#1376670
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Where do I even begin? I was charged 6 times for 1 itemed ordered. Instead of basic human decency I was belittled and started to have signs of stress. This place is everything customer service should not be. And JERRMY is a shining example of whatnot TO DO! THIS PLACE...
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1.0
I liked
  • Nohting
I didn't like
  • Rude and pathetic customer service
  • Lack of customer service
  • Extra fee scam
#1296069
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i cannot begin to tell just how disappointed i am for the run around i am getting from Cymax store who sent a bed i ordered that was damaged and it is impossible to get anyone on the phone to even talk to. when you call the the company and file a claim they keep...
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1.8
I liked
  • Free shipping
#1283711
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I contacted you earlier today regarding the Bed that I recently ordered from your company which was damaged upon arrival The Bed that i ordered was the "Coaster Maywood Full Metal Bed with Headboard in Bronze...The order # is VCR121-16365934. I sent photos to you today...
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#1282841
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Contact Cymax Stores

Mailing Address:
Cymax USA
12020 Sunrise Valley Drive Suite 100
Reston, Virginia 20191
Phone:
(866) 740-9830
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Cymax Stores Products and Services

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Cymax Stores in Ontario, California - Received damaged Bed that I ordered from you

Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
It was damaged upon arrival Tubing on one side of upper Headboard unit smashed flat As a result it Cannot be fitted over tubing of Lower bed frame
#1282462
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