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Where do I even begin? I was charged 6 times for 1 itemed ordered. Instead of basic human decency I was belittled and started to have signs of stress. This place is everything customer service should not be. And JERRMY is a shining example of whatnot TO DO! THIS PLACE...
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1.0
I liked
  • Nohting
I didn't like
  • Whole experience
  • Extra fee scam
  • Customer service agent jerrmy
#1296069
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i cannot begin to tell just how disappointed i am for the run around i am getting from Cymax store who sent a bed i ordered that was damaged and it is impossible to get anyone on the phone to even talk to. when you call the the company and file a claim they keep...
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1.8
I liked
  • Free shipping
#1283711
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I contacted you earlier today regarding the Bed that I recently ordered from your company which was damaged upon arrival The Bed that i ordered was the "Coaster Maywood Full Metal Bed with Headboard in Bronze...The order # is VCR121-16365934. I sent photos to you today...
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#1282841
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Cymax Stores - Received damaged Bed that I ordered from you

Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
Cymax Stores - Received damaged Bed that I ordered from you
It was damaged upon arrival Tubing on one side of upper Headboard unit smashed flat As a result it Cannot be fitted over tubing of Lower bed frame
#1282462
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Cymax Stores - Horrible

They're scammer. Don't even try to purchase anything from them.
#1272477
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Purchased a $1,500 Media table . I waited for weeks to recieve. I recieved a call for it to be delivered Friday April 20th betwen 4pm and 6pm. I got a call from the delivery company they are running ahead of schedule and could they deliver earlier. I said yes i could...
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Anonymous
Tampalady

When Cymax did not deliver my order, I inquired only to find customer service only deals through email which they did not respond to. After reading reviews about poor quality ...

#1239489
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Ordered a piece of Magnussen furniture back in December. Received first with a large hole in the back. Sent another only to have damage in the same place. Apparently the shipping company does not have experience using thier equipment. It looks as if a fork from the...
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#1181731
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I purchased a trundle which I thought was a bed with a trundle. When it was delivered I realized it was only the box for the trundle and did not come with the bed. I NEVER opened the box and immediately contacted Cymax so I could return my purchase. I spoke with...
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1.0
I didn't like
  • Rude and pathetic customer service
#1164816
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Ordered a couch last November with "fast free shipping" added silver delivery for $50. Delivery by 12/15/17. Then supposed to receive a tracking number 12/11/17. Hours on phone robot 12/23/17 and no couch. New delivery date 12/27/17. No couch and no tracking number. No...
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SED093
SED093

CYMAX sucks. They advertise free fast delivery but charge for actual delivery to the inside of your home. We ordered a couch last November that has not arrived or even shipped...

1.0
#1162659
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Contact Cymax Stores

Mailing Address:
Cymax USA
12020 Sunrise Valley Drive Suite 100
Reston, Virginia 20191
Phone:
(866) 740-9830
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Cymax Stores Products and Services

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Cymax Stores - Placed order on Nov 27th, still no status

Placed an order to get my wife a leather chair for Xmas, tomorrow is the last day for delivery before the 25th. No tracking number, no returns on email. Tried shame tweeting. No product or ETA. I am usually easy going but...
#1153283
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