Where do I even begin? I was charged 6 times for 1 itemed ordered. Instead of basic human decency I was belittled and started to have signs of stress. This place is everything customer service should not be. And JERRMY is a shining example of whatnot TO DO! THIS PLACE...Read more
I didn't like
- Customer service agent jerrmy
- Whole experience
- Extra fee scam
i cannot begin to tell just how disappointed i am for the run around i am getting from Cymax store who sent a bed i ordered that was damaged and it is impossible to get anyone on the phone to even talk to. when you call the the company and file a claim they keep...Read more
- Free shipping
I contacted you earlier today regarding the Bed that I recently ordered from your company which was damaged upon arrival The Bed that i ordered was the "Coaster Maywood Full Metal Bed with Headboard in Bronze...The order # is VCR121-16365934. I sent photos to you today...Read more
Cymax Stores - Received damaged Bed that I ordered from you
It was damaged upon arrival Tubing on one side of upper Headboard unit smashed flat As a result it Cannot be fitted over tubing of Lower bed frame
Cymax Stores - Horrible
They're scammer. Don't even try to purchase anything from them.
Purchased a $1,500 Media table . I waited for weeks to recieve. I recieved a call for it to be delivered Friday April 20th betwen 4pm and 6pm. I got a call from the delivery company they are running ahead of schedule and could they deliver earlier. I said yes i could...Read more
Ordered a piece of Magnussen furniture back in December. Received first with a large hole in the back. Sent another only to have damage in the same place. Apparently the shipping company does not have experience using thier equipment. It looks as if a fork from the...Read more
I purchased a trundle which I thought was a bed with a trundle. When it was delivered I realized it was only the box for the trundle and did not come with the bed. I NEVER opened the box and immediately contacted Cymax so I could return my purchase. I spoke with...Read more
I didn't like
- Rude and pathetic customer service
Ordered a couch last November with "fast free shipping" added silver delivery for $50. Delivery by 12/15/17. Then supposed to receive a tracking number 12/11/17. Hours on phone robot 12/23/17 and no couch. New delivery date 12/27/17. No couch and no tracking number. No...Read more
Cymax Stores - Placed order on Nov 27th, still no status
Placed an order to get my wife a leather chair for Xmas, tomorrow is the last day for delivery before the 25th. No tracking number, no returns on email. Tried shame tweeting. No product or ETA. I am usually easy going but...
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