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Ordered a piece of Magnussen furniture back in December. Received first with a large hole in the back. Sent another only to have damage in the same place. Apparently the shipping company does not have experience using thier equipment. It looks as if a fork from the...
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#1181731
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I purchased a trundle which I thought was a bed with a trundle. When it was delivered I realized it was only the box for the trundle and did not come with the bed. I NEVER opened the box and immediately contacted Cymax so I could return my purchase. I spoke with...
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1.0
I didn't like
  • Rude and pathetic customer service
#1164816
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Ordered a couch last November with "fast free shipping" added silver delivery for $50. Delivery by 12/15/17. Then supposed to receive a tracking number 12/11/17. Hours on phone robot 12/23/17 and no couch. New delivery date 12/27/17. No couch and no tracking number. No...
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SED093
SED093

CYMAX sucks. They advertise free fast delivery but charge for actual delivery to the inside of your home. We ordered a couch last November that has not arrived or even shipped...

1.0
#1162659
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Cymax Stores - Placed order on Nov 27th, still no status

Placed an order to get my wife a leather chair for Xmas, tomorrow is the last day for delivery before the 25th. No tracking number, no returns on email. Tried shame tweeting. No product or ETA. I am usually easy going but...
#1153283
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Cymax Stores - Suck ***

This company sucks! I truly hate everything about this company! From sending the wrong color items to the late customer response for return. DO NOT ORDER FROM! Also you have to pay for return shipping.... F****** hate this company honestly I’ve never felt this way about any company until I have dealt with Cymax. Needs to be shut down if you ask me
1.0
Details
Delivery Service
Diversity of Products or Services
Style and Design
#1148630
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I have ordered from this company before, with no issues. I loved it. Living in Canada, it was great to find somewhere with a variety of items at a good price, versus the overpriced generic cheap stuff we get in stores here. Recently, I went to order some stools for my...
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#1139375
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Ordered a futon frame, the size of the frame is 2" longer/wider than the ad. It does not fit in my space so I was going to ship it back, I spent 114.00 on the frame the return shipping was 180.00. This is pathetic, the frame is going on Craigs list to sell. Never...
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1.0
#1125727
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I am sickened by this company. They refuse to accept my return on a computer desk that was way darker than their shown photo, cheaply made and cumbersome. It took three emails, several calls and two weeks before a lame response that they would not accept a return...
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#1103178
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Cymax Stores - Waste of time

They cancelled my mattress order (I was told it wasn't in stock). This was after waiting long after it was scheduled to be delivered and after servers calls. They offered a 10% discount so I tried again. Same thing (cancelled...not in stock...had to hound them to even get this info). And no attempt to make it right or even apologize. I'd recommend not using them.
#1101388
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Cymax Stores - Hope ur product arrives in good condition

Product arrived damaged. 3 weeks and many phone calls later still waiting for claim resolution. Will not buy from them again, regardless of price.
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#1097659
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