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I purchased a trundle which I thought was a bed with a trundle. When it was delivered I realized it was only the box for the trundle and did not come with the bed. I NEVER opened the box and immediately contacted Cymax so I could return my purchase. I spoke with...
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1.0
I didn't like
  • Rude and pathetic customer service
#1164816
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Ordered a couch last November with "fast free shipping" added silver delivery for $50. Delivery by 12/15/17. Then supposed to receive a tracking number 12/11/17. Hours on phone robot 12/23/17 and no couch. New delivery date 12/27/17. No couch and no tracking number. No...
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SED093
SED093

CYMAX sucks. They advertise free fast delivery but charge for actual delivery to the inside of your home. We ordered a couch last November that has not arrived or even shipped...

1.0
#1162659
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Ordered a piece of Magnussen furniture back in December. Received first with a large hole in the back. Sent another only to have damage in the same place. Apparently the shipping company does not have experience using thier equipment. It looks as if a fork from the...
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#1181731
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Ordered a futon frame, the size of the frame is 2" longer/wider than the ad. It does not fit in my space so I was going to ship it back, I spent 114.00 on the frame the return shipping was 180.00. This is pathetic, the frame is going on Craigs list to sell. Never...
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1.0
#1125727
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Cymax Stores - Placed order on Nov 27th, still no status

Placed an order to get my wife a leather chair for Xmas, tomorrow is the last day for delivery before the 25th. No tracking number, no returns on email. Tried shame tweeting. No product or ETA. I am usually easy going but...
#1153283
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I have ordered from this company before, with no issues. I loved it. Living in Canada, it was great to find somewhere with a variety of items at a good price, versus the overpriced generic cheap stuff we get in stores here. Recently, I went to order some stools for my...
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#1139375
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Cymax Stores - Suck ***

This company sucks! I truly hate everything about this company! From sending the wrong color items to the late customer response for return. DO NOT ORDER FROM! Also you have to pay for return shipping.... F****** hate this company honestly I’ve never felt this way about any company until I have dealt with Cymax. Needs to be shut down if you ask me
1.0
Details
Delivery Service
Diversity of Products or Services
Style and Design
#1148630
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Buy from Cymax at your own risk! If there is something wrong with your shipment be prepared to deal with the most incompetent and dishonest customer service reps in the industry. That's once you can get ahold of them. My headboard arrived broken apart due to bad...
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2.1
#1073913
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I ordered a floor mirror beautiful mirror!! Shipping was fast but I RECEIVED THE WRONG ITEM!!!!!! Ive called this company 3 times and they keep telling me to send emails with pictures of the items well ive sent the emails with the pictures ive called ive done just...
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1.0
#1080811
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Ordered Pulaski curio cabinet over 2 months ago back in May. This company/scammer like to tease a lot stating that your order is on your way or coming soon. I waited patiently for many weeks and I finally cancelled the order. They gave the confirmation of my...
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1.0
I didn't like
  • Have not received my order
#1080554
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