Not resolved

Ordered Dual Drop Leaf Dining Table in black and cherry.Item #196330 or phone code 52BO-BBD1.

When I opened box was not dark wood (sort of in the same family as mahogany) as I expected. The picture showed the wood to be dark in every place I found this table on the Internet. (International Concepts co.). Instead the wood was light like a light maple.

I called and tried to tell them the situation. They "researched" it and gave me 3 reasons which all had to do with a computer monitor. I got nowhere. Decided to return it and was informed by email that I had to pay the shipping and a horendous restocking fee.

I don't feel that is right because it is not what they advertised. My 15 day return number is good only til July 2 but I have held off not knowing what to do next.

Any way you can help me?(Paid by visa)

Review about: International Concepts.

Review #424562 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $198
Preferred solution Not specified

Had an Experience with Cymax Stores?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I purchased a "Hester Heights" bed headboard from CYMAX on March 21, 2015 in the amount of $165. It took a couple of days to ship and a week or so..." Read more
"Horrendous is all i can say, NEVER AGAIN i also have to send pictures what a horrible experience. ..." Read more
"Received a damaged support leg for a bed I ordered. It has been 3 weeks and I have not received a replacement part. I did everything they asked within 2..." Read more
"I was shopping for an office chair with lumbar support as I have been having back issues lately so my wife decided to buy a Serta chair for me from..." Read more
"A Loja é incrível, possui muitos produtos interessantes (inclusive de marcas famosas como Xiaomi e Meizu, que são as que eu mais gosto), tem uma organização extremamente bem trabalhada, é..." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more
"2/11/17 I purchased two collars and one set of training lines and 'The Perfect Dog Training Kit'. Cost with tax was $114.17 which I charged to my Chase credit card...." Read more
"I recently started using the Suave professionals 2-n-1 product and within a few days I noticed my hair was falling out/breaking off at the scalp which caused it to itch...." Read more