Cymax Stores - Terible service! a scam!

79 of 729 Cymax Stores reviews

I was been mislead to purchase a sofa-bed with so-called "free shipping"- "basic home delivery". I live in a building so Basic Home Delivery means (for them) to drop off the sofa in the lobby! yes, a sofa in the lobby and I will find a way somehow to get it upstairs, as if we are talking about a book here...

When their terrible, trashy third company delivery company tried to make an attempt to deliver, I was told that to take it upstair in my building (in the elevator) will coast me additional $400! This is not only rude but such a scam!

Because I "refused" delivery, I was told that my money will be refunded back for the undelivered item, BUT a re-stocking fee of $137.50 and a Return Shipping fee of $143.52 will be deducted!

I can't express my anger and disgust! do yourself a favor and buy somewhere else.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Way of doing business and scamming clients
    • Way of doing business
    • Refund policy

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Furniture and Decor
review #658301

Author wants to be contacted by the company. Learn more

Had an experience with Cymax Stores? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 1 Yes 1
79 of 729 Cymax Stores reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Cymax Stores. However, many companies do monitor reviews on our site.

You were reading a complaint about Cymax Stores.
Filing a new complaint about