Astoria, New York
0 comments
Not resolved

We ordered a bed through Cymax, it came in wrong color (we wanted white, they sent brown).Then, we sent an inquiry for the replacement of that part, and we waited for more than a MONTH!!!

In a meantime, me opened other boxes, and found out that the other part is teared! Again, calling them, sending a lot of pictures, asking when can we expect our bed? After a month, they sent only one piece of bed, even though they said all parts are ready and they are bringing us everything. So, at the end, we ended up with one piece of bed, the other part is still missing.

It's been almost 2 months!!!

Never, ever would order something from Cymax again!!!THE WORST EXPERIENCE!

Review about: Bed.

Review #784432 is a subjective opinion of a user.

1.0
Customer service
Exchange, Refund and Cancellation Policy
Reliability
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Cymax Stores?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I purchased an $800, 3pc sectional, in April '15, from CYMAX and a year and some months later, all 4 of the seat cushions have lumps in them from what..." Read more
"Quoted online on the Cymax website for a computer table including HST for $224 with free shipment Got billed for $444.24 when I checked out with all kinds of charges..." Read more
"I was been mislead to purchase a sofa-bed with so-called "free shipping"- "basic home delivery". I live in a building so Basic Home Delivery means (for them) to drop off..." Read more
"I bought a curio online and arrived glasses and bottom part are broke and smashed from the shipping. The delivery guy did not take responsible to open the box to..." Read more
"Bought a jigsaw puzzle at one of the estate sales. I asked if it was complete and was told by the person that he completed it himself. Paid $30.00. Put..." Read more
"I ordered flowers on March 27th, 2017 off of the Avas flowers webpage. The bouquet was supposed to be divine lily and Iris's. My friend received the flowers 2 hours..." Read more
"I purchased a small and medium leggings for 2 young women. The small was for a teenager with a jean size of 0 and the medium was for a 20..." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more