We ordered a T.V. Stand in what we believed to be a creamy shade of white - that's what it looked like in the picture.

When it arrived, unfortunately it was more of a yellow/pale green colour, which didn't match anything else in the room. We contacted Alicia at Cymac, and we could not have asked for better service. Since it was shipped to Canada, shipping it back was cost prohibitive, so she suggested we could either keep it and receive a full credit to their store, or we could donate it here and receive a full refund. This is what we elected to do, and we received a full refund within a couple of days of contacting them.

I have read the negative reviews, but had to give full credit where it was due, as we could not have asked for better service, or a more satisfactory outcome. Thank-you, Cymac for such good service

Reason of review: Good customer service.

I liked: Ease of placing order.

Company wrote 0 public responses to the review from Apr 13, 2015.
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