We ordered a T.V. Stand in what we believed to be a creamy shade of white - that's what it looked like in the picture.
When it arrived, unfortunately it was more of a yellow/pale green colour, which didn't match anything else in the room. We contacted Alicia at Cymac, and we could not have asked for better service. Since it was shipped to Canada, shipping it back was cost prohibitive, so she suggested we could either keep it and receive a full credit to their store, or we could donate it here and receive a full refund. This is what we elected to do, and we received a full refund within a couple of days of contacting them.
I have read the negative reviews, but had to give full credit where it was due, as we could not have asked for better service, or a more satisfactory outcome. Thank-you, Cymac for such good service
This reviewer shared experience about good customer service and wants this business to read this review and look into the issue (if any). This person is overall satisfied with Cymax Stores. the best about positive experience from Cymax Stores was ease of placing order. Reviewer wants customer support to reach our to him or her for further discussion of this matter.
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